Case Study: Upstate NY Emergency Door Service
CLIENT: Upstate NY Airport
SERVICE: Emergency Hangar Door Repair
BACKGROUND
In the summer of 2022, the airport authority took over a space after a tenants lease ended. Soon after, they contacted Groome Door on an emergency call when one of their bi-fold hangar doors was not opening. After investigating, they noticed that a few cables on the hangar door had overstretched and snapped.
OBJECTIVE
Groome Door’s goal was to mobilize to the airport within 24 hours to repair the hangar door back to normal function.
SOLUTION
Groome Door arrived on-site within 24 hours of the original phone call. While on-site, the team replaced all interior and exterior lifting cables. A small repair to the upper exterior flashing was also made due to an old cable that had shifted out of its proper position.
RESULTS
Groome Door successfully repaired an inoperable bi-fold hangar door back to working condition. The customer was able to resume normal function in the hangar within 48 hours or the original call.
24 HOUR EMERGENCY SERVICE
Groome understands that most repairs are not planned and need attention quickly if/when an issue happens. Because of that Groome focuses to deliver 24-hour response times with 24/7 support to facilities throughout the U.S.